Contact BeFluent English for exam preparation help.
Ask about TOEIC preparation, Bright English preparation, Linguaskill preparation, CBT test access, student accounts, subscriptions or online TOEIC group course places.
Exam-focused guidance
Get clear guidance based on your exam, current English level, target score, CEFR objective and preparation deadline.
Student and subscription support
Ask about free CBT tests, Starter, Pro or Elite subscriptions, student account access, dashboard problems and preparation strategy.
Practical English exam support
BeFluent English focuses on practical exam preparation for TOEIC, Bright English and Linguaskill, with clear routes from free test to structured practice.
Not sure which English exam or plan to choose?
Choosing between TOEIC, Bright English and Linguaskill can be difficult when the exam affects a school file, job application, training requirement or professional objective. Send your goal, level and deadline so the next step is clearer.
TOEIC preparation help
Questions about TOEIC Listening and Reading, grammar, vocabulary, score goals, online TOEIC group courses, CBT tests or preparation strategy.
Bright English preparation help
Help with Bright English test format, professional English assessment, CEFR level guidance, grammar, vocabulary, listening and written comprehension.
Linguaskill preparation help
Support for Linguaskill preparation, CEFR levels, Reading, Listening, Writing, Speaking, grammar, vocabulary and online English test strategy.
Subscription and student account support
Questions about Starter, Pro or Elite access, payments, CBT test access, student dashboard login, result emails or technical issues.
What to include in your message
- ✓ The exam you are preparing for: TOEIC, Bright English or Linguaskill
- ✓ Your current English level or most recent test result if you know it
- ✓ Your target score, CEFR level, school requirement or professional objective
- ✓ Your deadline, exam date or training start date
Prefer direct BeFluent support?
You can also contact BeFluent English directly by email for exam preparation questions, subscription support or training enquiries.
contact@befluent-english.comCustomer Support Operating Hours
BeFluent support is available Monday to Sunday during the following hours.
- ✓ Monday to Friday: 10:00am to 8:00pm
- ✓ Saturday and Sunday: 11:00am to 6:00pm
For faster support, include your exam type, account email and a short description of the issue.
Contact form
Complete the form below and we will reply during our customer support operating hours.
* Fields marked with * are required.
Go directly to the right English exam preparation page.
Contact support is useful when you need advice. If you already know your goal, continue directly to TOEIC, Bright English, Linguaskill, subscriptions or the online TOEIC group course.
TOEIC preparation
Listening, Reading, grammar, vocabulary and score improvement.
Bright English preparation
Professional assessment, CEFR guidance and business English level support.
Linguaskill preparation
Reading, Listening, Writing, Speaking and CEFR progression.
Subscriptions
Starter, Pro and Elite access for exam-focused CBT preparation.
TOEIC group course
Live online TOEIC group lessons for students and professionals.
Clear guidance for the next preparation step
Use the contact form to get practical support with exam choice, free CBT tests, subscriptions, student account access, TOEIC group lessons and preparation strategy.
Send your question
Tell us your exam, required score or CEFR level, current level, deadline and what you need help with.
Preparation guidance
You receive guidance toward the most relevant route: free test, TOEIC group course, subscription plan or exam-specific page.
Start preparing
Continue with TOEIC, Bright English or Linguaskill preparation through the right test, subscription or support route.
Contact FAQ
Common questions before contacting BeFluent English.
Which English exam should I prepare for: TOEIC, Bright or Linguaskill?
It depends on your objective. TOEIC is often used for professional and academic score requirements, Bright English is common in recruitment and training contexts, and Linguaskill is useful for CEFR-level assessment linked to study, work or mobility.
Can I take a free test first?
Yes. You can start with a free BeFluent CBT mini test for TOEIC, Bright English or Linguaskill to estimate your level and identify your main weaknesses before choosing a subscription.
Do you support companies, universities or group TOEIC training?
BeFluent English supports exam preparation for students, professionals, universities and organisations that need structured English for certification preparation, including TOEIC group course enquiries.
What are your customer support operating hours?
Customer support is available Monday to Friday, 10:00am to 8:00pm, and Saturday to Sunday, 11:00am to 6:00pm. For urgent questions, email contact@befluent-english.com directly.